Emergency Hamburg Guide: Choosing your first role
About
OverviewEmergency Hamburg is a roleplay game set in a large open version of the German city, where you pick a job and live it out — chasing criminals as a cop, pulling off heists as a criminal, fighting fires, fixing cars, or driving bus routes. This guide walks you through picking a role, making money, and handling the trickiest parts of the game, including bank robberies and police escapes.
What is on this page
Contents
Player notes and tips
Found a useful trick? Share it with everyone! Notes with screenshots are welcome!
Write a guide note
Emergency Hamburg
Choosing your first role
TableWhen you load in, you choose from police officer, firefighter, medic, criminal, car mechanic, bus driver, truck driver, or civilian. Police, firefighters, and medics respond to emergency callouts and get paid for each one. Mechanics tow broken vehicles and fix traffic lights, while bus and truck drivers run set routes for steady income. You can switch roles whenever you want, so there is no wrong starting choice.
| Criminal | highest earning potential, highest risk of arrest |
| Police officer | earns by arresting criminals and answering callouts; can unlock Traffic Police, Undercover, and SEK |
| Firefighter | earns by extinguishing fires on emergency callouts |
| Medic | earns by reviving downed players on emergency callouts |
| Car mechanic | earns by towing vehicles and repairing traffic lights |
| Bus / truck driver | earns steady income running fixed routes |
Making money as a criminal
StepCriminal is the fastest way to build cash in the game. The three main targets go from low risk to very high risk: cash registers at the Gas Station and Tool Shop, the Jeweller, and the Bank. Your wanted level runs from one to five stars based on the crimes you commit — if you commit a crime that carries a higher wanted timer than you currently have, your timer is replaced by that higher value rather than stacked on top.
- Cash register run
punch the register at the Gas Station or Tool Shop until it opens, collect the money bundles that fall out, then drive away immediately; each robbery pays somewhere between 1,000 and 7,000 euros
- Jeweller grab
punch or saw the glass display cases, collect the jewellery inside; standard pieces sell to a Dealer for 400 euros each, but Diamonds sell for 1,800 euros and must go to the Smuggler instead
- Club robbery
enter through the backdoor with a chainsaw or a bomb, break the safe, and collect cash and gold; the alarm triggers when only one item remains
- Bank setup
buy a bomb from a Dealer or Smuggler for 1,800 euros; the vault light must be green before you can proceed, meaning the previous robbery was at least ten minutes ago
- Bank vault
place the bomb in the vault room, step well back, then detonate; extra loot sits in side areas but takes more time to collect
- Escape plan
route two is the quickest safe exit: use a second bomb on the cage furthest from the vault door to open a wall hole, then go left back to the entrance where your car should be parked near the park
Escaping after a robbery
TipsPolice respond quickly to any robbery, especially at locations close to the station. Having your car ready and knowing where you are going are key habits.
- Park your car before you start the robbery, not while alarms are sounding
- For Gas N' Go, head toward the parking garage and go to the bottom level to wait out your wanted timer
- For the Jeweller, park near the train station and use the route along the train tracks toward the harbour to avoid police
drive near the tracks until you spot the harbour station, then return to the main road
- For the bank, route three uses a ladder in the back room to reach the roof, then the scaffolding or ladders at the rear to get down; parking near the park entrance shortens the run to your car
- Use a fast car
anything over 200 km/h gives you a real chance of outrunning a pursuit
- You can only sell Diamonds at the Smuggler, so plan that stop into your escape route
Playing on the law enforcement side
CheckAs a police officer you earn money by arresting criminals and answering emergency callouts. The long-term goal is unlocking the advanced police roles: Traffic Police, Undercover, and SEK. Undercover officers operate without a uniform, letting them blend in with civilians. SEK handles the most dangerous situations.
- Are you responding to emergency callouts as they come in?
- Are you working toward one of the advanced police roles Traffic Police, Undercover, or SEK?
Getting unstuck
WarnBecause the game gives you so much freedom it can be easy to run out of things to do or feel like you are not making progress.
The Boss gamepass
SummaryOne paid gamepass affects criminal earnings directly. If you have it, the numbers on Jeweller loot go up noticeably.
- Without Boss
jewellery sells for 400 euros each, Diamonds sell for 1,800 euros at the Smuggler
- With Boss
jewellery sells for 600 euros each, Diamonds sell for 2,500 euros at the Smuggler
Glossary
Glossary- Wanted level
- A star rating from one to five that tracks how many crimes you have committed.
- Dealer
- An NPC where criminals can buy and sell certain stolen goods, including bombs and standard jewellery.
- Smuggler
- A higher-tier NPC required to sell Diamonds and certain other high-value items that the regular Dealer will not accept.
- SEK
- An advanced police role that handles the most dangerous criminal situations in the game.
- Undercover
- A police role that operates without a uniform, allowing the officer to blend in while investigating criminals.
- Emergency callout
- A job alert sent to police officers, firefighters, and medics that they need to respond to in order to earn money.
- Wanted timer
- The countdown attached to your wanted level; committing a crime with a higher timer replaces your current one rather than adding to it.
Common questions
FAQHow do I sell Diamonds after a Jeweller robbery?
Diamonds cannot be sold to a regular Dealer — you have to take them to the Smuggler.
What happens if the bank vault light is red?
A red light means another criminal broke into the vault less than ten minutes ago. You have to wait until the light turns green before you can place your bomb — the vault will not open otherwise.
Game updates can change what is on this page. If you spot something, get in touch and let us know.

